2777bd Privacy Policy
Your personal information is invaluable to us. 2777bd is committed to ensuring the protection and privacy of your data at all times.
In Introduction
This Privacy Policy ("Policy") applies to all users of the 2777bd platform. When you use 2777bd's website, mobile app, or any other digital channel, you acknowledge that you have read and agreed to comply with the terms of this Policy. This Policy works as a supplement to our Terms and Conditions and is consistent with all the rules set out therein.
We believe that protecting every user's data is a fundamental right. For this reason, 2777bd follows modern technical measures and strict administrative policies to ensure the security of each user's information.
This Policy may be updated from time to time. If changes are made, you will be notified within the platform. The latest version of the Policy will always be available on this page.
What Information We Collect
1 Collection of Personal Information
2777bd may collect the following types of personal information when you open an account and at various stages of using the service:
1.1 Identity and Contact Information
- Full name, date of birth, and nationality
- Mobile number and email address
- Residential address (including district and division)
- National ID (NID) or passport number (when identity verification is required)
1.2 Financial and Transaction Information
- Details of deposit and withdrawal transactions
- Partial details of the payment method used (e.g. the last few digits of a bKash, Nagad, Rocket, or Upay account)
- Transaction time, amount, and location
1.3 Technical Information
- IP address and device identifier information
- Browser type, operating system, and device model
- Session data and cookie information
- Login time, duration of use, and navigation patterns
1.4 Gaming Activity Information
- Betting history and win/loss records
- Preferred game categories and playing schedule
- Bonus claims and wagering details
2 Purpose of Data Collection — Summary Table
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Identity and Contact | Account verification, customer support | 5 years after account closure |
| Financial Transactions | Payment processing, fraud prevention | 7 years after account closure |
| Technical Information | Security monitoring, service improvement | Up to 2 years |
| Gaming Activity | Responsible gaming monitoring, bonus management | 3 years after account closure |
How Information Is Used
3 Purpose of Data Use
2777bd uses the information collected solely for the following purposes:
3.1 Service Operation and Identity Verification
Your information is used to open your account, confirm your identity, and provide uninterrupted access to all features of the platform. Identity verification is essential to prevent registration by users under 21 years of age.
3.2 Financial Transaction Processing
The necessary information is used to complete deposit and withdrawal processes, keep the payment gateway secure, and maintain transaction records.
3.3 Customer Support
Our 24/7 live chat and email support team may access your information to properly resolve your complaints, questions, or requests. This information is used solely for providing support.
3.4 Ensuring Responsible Gaming
In accordance with our responsible gaming policy, a user's gaming behaviour is analysed to identify problematic patterns. This protects the user's interests and, where necessary, support measures are taken.
3.5 Fraud and Cheating Prevention
Technical information is analysed to prevent unauthorised access, creation of multiple accounts, bonus abuse, and other irregular activity.
3.6 Service Quality Improvement
The platform's performance, game categories, and support services are continuously improved by analysing user experience.
Data Sharing and Disclosure
4 Sharing Information with Third Parties
2777bd never sells your personal information or discloses it to third parties for commercial purposes. However, limited data sharing may occur in the following situations:
4.1 Service Provider Partners
The minimum necessary information may be shared with specific third parties for payment processing (bKash, Nagad, Rocket, Upay, and bank transfer services), game software providers, and management of technical infrastructure. All such partners are bound by strict confidentiality agreements.
4.2 Legal Obligations
If disclosure of information is required under a court order, a lawful request from an investigative authority, or applicable law, 2777bd is obliged to comply. In such cases, we provide only the information that is legally required.
4.3 Corporate Activities
In the event of a merger, acquisition, or any other structural change to the business, user information may be transferred to the new entity. You will be informed in advance if this occurs.
Data Security Measures
5 Technical Protection
The 2777bd platform uses SSL (Secure Socket Layer) encryption technology, which keeps every piece of data transmitted from your device to our servers secure. Passwords are never stored in plain form — they are kept in encrypted form only through a one-way hashing algorithm.
5.1 Data Centre Security
Our server infrastructure is protected through firewalls, intrusion detection systems, and regular security audits. Multiple layers of defence are maintained against unauthorised access.
5.2 Access Control
2777bd staff are granted access only to the information required to perform their duties. All access is logged and reviewed regularly.
5.3 User Responsibilities
You also have a responsibility to protect your account's security. Use a strong password, do not share your login details with anyone, and always log out after using an unfamiliar device. If you notice any unauthorised activity, notify our support team immediately.
Cookie and Tracking Technologies
6 Cookie Policy
The 2777bd platform uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device that help remember user preferences and session information.
6.1 Types of Cookies
- Essential Cookies: For storing login sessions, security tokens, and language preferences — the platform cannot function properly without these.
- Functional Cookies: Remember your game preferences, category selections, and interface settings.
- Analytics Cookies: Help analyse overall user behaviour to improve service quality. Aggregate statistics are generated without revealing personal identity.
6.2 Cookie Control
You can disable or delete cookies at any time through your browser settings. However, disabling essential cookies may limit some core features of the platform.
User Rights
7 Your Rights Regarding Your Information
Every registered user of 2777bd has the following rights with respect to their personal information:
7.1 Right to Access
You can contact our support team at any time to find out what information 2777bd holds about you.
7.2 Right to Correction
If any of your personal information is incorrect or incomplete, you may submit a request to have it corrected. The appropriate correction will be made after identity verification.
7.3 Right to Deletion
After closing your account, you may request the deletion of data that is not required to be retained for legal or regulatory reasons. Financial transaction records must be retained for a specified period in accordance with applicable law.
7.4 Right to Object to Processing
You may withdraw your consent for marketing communications at any time. This will not affect your ability to use the core service.
7.5 How to Exercise Your Rights
To exercise any of the rights above, contact us at our support email: [email protected] — we will respond to your request within 30 working days. For more details, visit our FAQ section.
Protection of Minors' Information
8 Protection of Minors
2777bd strictly refrains from providing services to anyone under 21 years of age. Age is verified at the time of registration, and if a user is found to be under 21, their account is closed immediately.
We never intentionally collect information from anyone under 18. If such information is found to have been collected inadvertently, it will be deleted without delay.
Data Transfer and Contact
9 International Data Transfers
2777bd operates servers in various countries around the world. Even if your information is transferred outside Bangladesh, the standards of this Privacy Policy are maintained in every case, and the necessary agreements and arrangements to protect your data are ensured.
10 Contact Details
For any questions, comments, or complaints regarding this Privacy Policy, please contact us:
- Email: [email protected]
- Live Chat: Available 24/7 after logging in to the platform
2777bd's privacy officer processes your requests in both Bengali and English.
Latest Policy Update
This privacy policy is periodically reviewed and updated in line with the service.
Last revised: June 2025